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Role-based
All streams

Tenant Communications: Signage, Notices, Move-In Kits

For tenant-facing staff: signage, notices, and move-in kits that change tenant behavior.

20 minutes3 lessons

About this module

Tenant behavior is the upstream cause of most contamination. This module covers the communication assets and cadence that move the needle.

What's inside

  • 1

    Overview & what you will learn

    Why tenant communications are a compliance control, not a marketing nicety — and how signage, notices, and move-in kits prevent contamination at the source.

    7 min · Included with access

  • 2

    Core material

    Signage standards, the three-tier notice ladder, the move-in kit contents, language access requirements, and documentation discipline.

    7 min · Included with access

  • 3

    Apply it: checklist & SOP

    Signage specification checklist, three-tier notice templates, the move-in kit packing list, and a 30-day rollout sequence.

    7 min · Included with access

You'll leave with

  • A working understanding of the relevant San Francisco ordinance section
  • Decision rules your staff can apply during a shift
  • A downloadable checklist or SOP for the property
  • A knowledge check + completion certificate per seat

Certificate of completion

To earn this module's certificate, you must complete every lesson and pass each lesson's knowledge check with a score of 80% or higher.

  • Complete all lessons in the module
  • Pass every knowledge check — score 80% or higher on each one
  • Receive a downloadable, shareable certificate verifying your completion

This certificate is issued by Better Waste Streams Academy and documents your completion of this training module. It is not a government-issued credential.